PAD515_COURSE_GUIDE

PAD515

Preview: PAD515: Leadership and Conflict Resolution

Course Guide

Prerequisites

Course Description

Examines models

of

and societal and personal assumptions about leadership. Elements, factors,

and processes that give rise to effective executive and managerial leadership are discussed and

applied to large, complex organizations. Addresses the theory, concepts, research, and practice

in

conflict analysis and resolution. The roles

of

private and public-sector leaders

in

conceptualizing,

planning, and managing innovation and change, and

in

mediating conflicts are explored, as are the

theoretical bases

of

various decision-making and problem-solving strategies.

Instructional Materials

Required

Resources

George Manning. 2019. The Art

of

Leadership. PAD515 McGraw-Hill Higher Education 6th edition

textbook available at https://strayerbookstore.com

Jennifer Brown. 2019. How to Be an Inclusive Leader: Your Role

in

Creating Cultures

of

Belonging

Where Everyone Can Thrive. https://search-ebscohost-com.libdatab.strayer.edu/login.aspx?

direct=true&db=nlebk&AN=204 7 579&site=ehost-l ive&scope=site&ebv=EB&ppid=pp _ Cover

Gary

T.

Furlong. 2020. The Conflict Resolution Toolbox: Models and Maps for Analyzing,

Diagnosing, and Resolving Conflict. https://search-ebscohost-com.libdatab.strayer.edu/login.aspx?

direct=true&db=nlebk&AN=2580771 &site=ehost-I ive&scope=site&ebv=EB&ppid=pp _ix

SAGE Publications Ltd. 2020. Leadership Theories.

http://sk.sagepub.com.libdatab.strayer.edu/video/leadership-theories

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

SAGE Publications Ltd. 2020. Leadership Insights

in

Public Policy.

http://sk.sagepub.com.libdatab.strayer.edu/video/leadership-insights-in-public-policy

SAGE Publications Ltd. 2020. Leading Teams.

http://sk.sagepub.com.libdatab.strayer.edu/video/leading-teams

PBS News Hour. October

9,

2018. Doris Kearns Goodwin on What Today's Leaders Can Learn From

Past 'Turbulent Times.' https://www.pbs.org/newshour/show/doris-kearns-goodwin-on-what-todays-

leaders-can-learn-from-past-turbulent-times

Daniela Mihaela Neamtu. 2018. Ethics Perspectives

in

Leadership. http://libdatab.strayer.edu/login?

url=https://search.ebscohost.com/login.aspx?

direct=true&db=edsdoj&AN=edsdoj.296bf7821d4508be2a50b21ff8c85d&site=eds-live&scope=site

John Arum Andersen. (2010). Public Versus Private Managers: How Public and Private Managers

Differ

in

Leadership Behavior. http://libdatab.strayer.edu/login?

url=https://search.ebscohost.com/login .aspx?direct=true&db=bth&AN=4 71241 00&site=eds-

live&scope=site

SAGE Publications Ltd. 2016. Leadership Ethics.

http://sk.sagepub.com.libdatab.strayer.edu/video/leadership-ethics

GlobaLeadership Foundation. No date. Emotional Intelligence Test.

http://www.maetrix.com .au/meiUeitest. html

SAGE Publications Ltd. 2017. Leader's Changing Role and Leadership Skills.

http://sk.sagepub.com.libdatab.strayer.edu/video/leaders-changing-role-and-leadership-skills

Douglas McGregor. 1960. Characteristics

of

Effective Teams.

http://web.stanford.edu/class/e145/2007 _fall/materials/collins_effective_teams.html

Dawn Michelle Williams. 2016. The Basics

of

Developing Effective Teams.

http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?

direct=true&db=eue&AN= 117788635&site=eds-live&scope=site

Sungjoo Choi. 2010. Managing Diversity

in

U.S. Federal Agencies: Effects

of

Diversity and Diversity

Management on Employee Perceptions

of

Organizational Performance. https://search-ebscohost-

com.libdatab.strayer.edu/login.aspx?direct=true&db=eue&AN=4 7124102&site=ehost-

live&scope=site

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

David Sherman. 2017. Intergroup Conflict and Barriers to Common Ground: A Self-Affirmation

Perspective. http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?

direct=true&db=a9h&AN= 126850369&site=eds-live&scope=site

Elisa Roumeas. 2020. Religious Diversity

in

the Workplace: The Case for Alternative Dispute

Resolution. http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?

direct=true&db=a9h&AN= 141341146&site=eds-live&scope=site

Renzo Barrantes. 2018. Sexual Orientation and Leadership Suitability: How Being a Gay Man

Affects Perceptions

of

Fit

in

Gender-Stereotyped Positions. http://libdatab.strayer.edu/login?

url=https://search.ebscohost.com/login .aspx?direct=true&db=eue&AN= 132372455&site=eds-

live&scope=site

Sarah Hughes. 2019. How Could a 3-Step Coaching Model Help Executives Handle Workplace

Conflict? http://libdatab.strayer.edu/login?url=https://search.ebscohost.com/login.aspx?

direct=true&db=edsdoj&AN=edsdoj.f3e3dfaee59f439aacb292e7ffeb5e03&site=eds-live&scope=site

Tracy Whitaker. 2019. Banging on a Locked Door: The Persistent Role

of

Racial Discrimination

in

the

Workplace. https://search-ebscohost-com.libdatab.strayer.edu/login.aspx?

direct=true&db=a9h&AN= 135671332&site=ehost-live&scope=site

Karen Dietrich. (2018). Managing a Changing Workforce. http://libdatab.strayer.edu/login?

url=https://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=132390724&site=eds-

live&scope=site

Sandra Bowman. 2020. Chapter

5:

Effective Management

of

Generational Dynamics in the

Workplace. Five Generations

and

Only One Workforce: How Successful Businesses Are Managing

a Multigenerational Workforce. http://libdatab.strayer.edu/login?

url=https://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=132390724&site=eds-

live&scope=site

A.

Diaconu. 2018. Globalization and Conflicting Factors. http://libdatab.strayer.edu/login?

url=https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=133619999&site=eds-

live&scope=site

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Eugene Fibuch. 2019. Managing Conflict: A Key Leadership Skill. https://search-ebscohost-

com.libdatab.strayer.edu/login .aspx?direct=true&db=bth&AN= 146842843&site=ehost-

live&scope=site

Supplemental

Resources

American Society for Public Administration. No date. ASPA I American Society for Public

Administration. https://www.aspanet.org/

• ASPA is a free, comprehensive resource portal for public administration, public policy, and

public affairs.

IEDP Developing Leaders. No date. Center for Creative Leadership I CCL.

https://www. ied

p.

com/providers/ccl-center-for-creative-leadersh i p-ccl

Course Learning Outcomes

0 Examine the theories, models, and styles

of

successful leadership.

• Evaluate strategies to effectively lead and motivate teams in diverse

environments.

• Evaluate strategies to resolve conflicts

in

diverse environments.

Weekly Course Schedule

Week 1 -

To

Do List

Learn: Read Chapters

1,

2,

and 3

in

The

Art

of

Leadership.

Learn: Watch the additional learning materials.

Learn: Complete Exercises 3-1, 3-2, 3-3, and 3-4

in

Chapter 3

of

The

Art

of

Leadership.

Discuss: Introduce yourself and complete the discussion, Theories

of

Leadership.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Week 2 -

To

Do List

Learn: Read Chapters 4 and 5 in The

Art

of

Leadership.

Learn: Watch the additional learning materials.

Learn: Complete Exercise

5-1

in

Chapter 5

of

The

Art

of

Leadership.

Discuss: Complete the discussion, Style

of

Leadership.

Quiz: Take the quiz, Knowledge Check on Weeks 1 and

2.

Prepare: Read the instructions for the assignment due

in

Week

3.

Week 3 -

To

Do List

Learn: Read Chapters 6 and 7 in The

Art

of

Leadership.

Learn: Read and watch the additional learning materials.

Learn: Complete the Emotional Intelligence Test.

Discuss: Complete the discussion, Leadership Influence on Ethics.

Assignment: Complete the assignment, Theories

of

Leadership.

Week 4 -

To

Do List

Learn: Read Chapters

8,

9,

and 14

in

The

Art

of

Leadership.

Learn: Watch the additional learning materials.

Discuss: Complete the discussion, Use and Abuse

of

Leadership Power.

Week 5 -

To

Do List

Learn: Read Chapters 1 O and

11

in

The

Art

of

Leadership.

Learn: Read the additional learning materials.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Week 5 - To Do List

Discuss: Complete the discussion, Integrative Leadership.

Quiz: Take the quiz, Knowledge Check on Weeks 3, 4 and 5.

Prepare: Read the instructions for the assignment due in Week 6.

Week 6 - To Do List

Learn: Read Chapters 12 and 13 in The Art of Leadership.

Learn: Read and watch the additional learning materials.

Discuss: Complete the discussion, Diversity.

Assignment: Submit the assignment, Public Leadership and Diversity.

Week 7 - To Do List

Learn: Read the Introduction, Chapter 1, and Chapter 2 in How to be an Inclusive Leader.

Learn: Read and watch the additional learning materials.

Discuss: Complete the discussion, Inclusive Leader.

Quiz: Take the quiz, Knowledge Check on Week 7.

Prepare: Read the instructions for the assignment due in Week 8.

Week 8 - To Do List

Learn: Read Chapters 3, 4, and 5 in How to Be an Inclusive Leader.

Learn: Read the additional learning materials.

Discuss: Complete the discussion, Diversity Dimensions.

Assignment: Submit the assignment, Leadership and Diagnosing Conflict.

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written

permission of Strayer University.

Learn: Read Chapters 1 and 2 from The Conflict Resolution Toolbox.

Learn: Read and watch the additional learning materials.

Discuss: Complete the discussion, Managing Conflict.

Quiz: Take the quiz, Knowledge Check on Weeks 8 and 9.

Prepare: Read the instructions for the assignment due in Week 10.

Week 10 -To Do List

Learn: Read Chapter 3 from The Conflict Resolution Toolbox. Select and review additional

chapters.

Learn: Read the additional learning materials.

Discuss: Complete the discussion, Effectively Diagnosing Conflict.

Assignment: Submit the assignment, Negotiating Conflict for Leaders.

Week 11 -To Do List

Learn: Watch the provided video.

Learn: Retake Exercise 3-3 in Chapter 3 of The Art of Leadership.

Discuss: Complete the discussion, Reflect.

Grading Scale

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written

permission of Strayer University.

Participation Total Points % of Grade

Discussion Participation 22%

Assignment Total Points % of Grade

Week 2 Quiz -Knowledge Check on Weeks 1 and 2 65 6.5%

Week 3 Assignment-Theories of Leadership 100 10%

Week 5 Quiz -Knowledge Check on Weeks 3, 4,

and 5

65 6.5%

Week 6 Assignment -Public Leadership and

Diversity

140 14%

Week 7 Quiz -Knowledge Check on Week 7 65 6.5%

Week 8 Assignment -Leadership and Diagnosing

Conflict

140 14%

Week 9 Quiz -Knowledge Check on Weeks 8 and 9 65 6.5%

Week 1 0 Assignment -Negotiating Conflict for

Leaders

140 14%

Totals 1000 100%

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written

permission of Strayer University.

Final Course Grade

Points Percentage Grade

900 -1000

90%-100%

A

800-899

80%-89%

B

700-

799

70%-79%

C

0-699

69% and below F

Unique Course Features

Grading Scale Notation

Please consult the University Catalog and your academic advisor to determine the final grade needed

in

this class to satisfy your specific degree conferral requirements.

Academic Integrity

Please be sure to review the entire Academic Integrity Policy

in

the Student Handbook before

submitting anything

in

this course.

In

order to enforce its Academic Integrity Policy, the University

reserves the right to review any work (draft or otherwise)

or

exam submitted by a student during his or

her entire academic career at Strayer.

Assignments

Week 3 Assignment -Theories

of

Leadership

Summary

The Theories

of

Leadership assignment is due this week. Take the time to consider the feedback

you're getting in the discussions when writing your assignment.

Click the linked activity title to access this assignment.

Text

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Prepare

Review the following article from this week's assigned readings:

o Public Versus Private Managers: How Public and Private Managers Differ

in

Leadership

Behavior.

Overview

This assignment provides you with an opportunity to analyze the nature

of

public leadership. Your

analysis will encompass leadership theories and styles, the distinctiveness

of

public leaders, and

sources

of

leadership ability.

Instructions

Write a

4-5

page paper in which you:

o Recommend two leadership theories and two leadership styles that a public leader should

exhibit. Provide a rationale for your response. Title this section Leadership Theories and

Styles.

o Distinguish the differences between successful leaders

in

public, private, and nonprofit

organizations. Cite experiences and research to support your assertions. Title this section

Successful Leaders.

o Analyze whether leadership is a natural ability, a learned skill, or a response to a challenge,

and state a coherent argument supported by experiences and research. Title this section

Leadership Origin.

• Some think leadership is a born ability. Some think leadership can be learned. Some

think leadership is a product

of

a need

or

challenge. What do you think? Cite experiences

and research to support your assertions.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

o Include at least four peer-reviewed references (at least one must be no more than three

months old) from material outside the textbook.

• Note: Appropriate references include peer-reviewed scholarly articles and government

websites. Wikipedia, other wikis, and websites ending in anything other than ".gov" do

not qualify as appropriate resources.

Keep

in

mind the Master

of

Public Administration Library Guide for a list

of

databases focused on

Public Administration and for guidance on library research

in

general.

This course requires the use

of

Strayer Writing Standards. For assistance and information, please

refer to the Strayer Writing Standards link

in

the left-hand menu

of

your course. Check with your

professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

o Examine the theories, models, and styles

of

successful public leadership.

Scoring Guide

Recommend two leadership theories and two leadership styles that a public leader should exhibit. 30

%

Unacceptable (Below

70%)

Did not recommend

leadership theories

and styles that a

public leader should

exhibit.

Needs Improvement (70-

79%)

Recommended

leadership theories

and styles that a

public leader should

exhibit, but some

recommendations

were inappropriate

and one

or

more

lacked a rationale.

l

Competent (80-89%)

Recommended two

leadership theories

and two leadership

styles that a public

leader should exhibit,

but failed to provide a

rationale for the

recommendations.

l

Exemplary (90-100%)

Recommended two

leadership theories

and two leadership

styles that a public

leader should exhibit,

providing a rationale

for the

recommendations.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Distinguish the differences between successful leaders

in

public, private, and nonprofit organizations

and cite experiences and research to support your assertions. 30 %

Unacceptable (Below

70%)

Did not list differences

between successful

leaders

in

public,

private,

or

non-profit

organizations.

Needs Improvement (70-

79%)

Listed differences

between successful

leaders

in

public,

private,

or

nonprofit

organizations, but

omitted key

differences

or

neglected one

of

the

sectors; provide no

or

incorrect rationale to

support your

assertions.

Competent (80-89%)

Distinguished the

differences between

successful leaders

in

public, private, and

nonprofit

organizations, but

omitted rationale for

some

of

the

assertions.

Exemplary (90-100%)

Distinguished the

differences, if any,

between successful

leaders

in

public,

private, and nonprofit

organizations and

cited experiences and

research to support

your assertions.

Analyze whether leadership is a natural ability, a learned skill,

or

a response to a challenge, and state a

coherent argument supported by experiences and research. 30 %

Unacceptable (Below

70%)

Did not describe the

characteristics

of

leadership as a

natural ability, a

learned skill,

or

a

response to a

challenge.

Needs Improvement (70-

79%)

Described

characteristics

of

leadership as a

natural ability, a

learned skill,

or

a

response to a

challenge, but did not

state an opinion about

the origins

or

leadership.

Competent (80-89%)

Analyzed whether

leadership is a natural

ability, a learned skill,

or

a response to a

challenge, and stated

an opinion about the

origins

of

leadership

not supported by

experiences and

research.

l

Exemplary (90-100%)

Analyzed whether

leadership is a natural

ability, a learned skill,

or

a response to a

challenge, and stated

a coherent argument

about the origins

of

leadership supported

by experiences and

research.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Include at least four peer-reviewed references {at least one must be no more than 3 months old) from

material outside the textbook. 5 %

Unacceptable (Below

70%)

Does not meet the

required number

of

references.

Needs Improvement (70-

79%)

Met the required

number

of

references;

some

or

all references

are poor-quality

choices

or

older than

one year.

Competent (80-89%)

Met the required

number

of

references;

all references are

good-quality choices,

but some

or

all are not

peer-reviewed,

academic references.

Exemplary (90-100%)

Met the required

number and age

of

references; all

references are peer

reviewed, academic

references.

Writing mechanics and grammar. 5 %

Unacceptable (Below

70%)

Writing has spelling,

punctuation, and

grammatical errors,

fragments, comma

splices and run-ons

that distract from the

message. More than

six errors.

Needs Improvement (70-

79%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

some places.

5-6

errors present.

Competent (80-89%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

a few places; few

fragments, comma

splices, and run-ons.

3-4

errors.

Exemplary (90-100%)

Writing has very few

spelling, punctuation,

and grammatical

errors; few fragments,

comma splices, and

run-ons.

0-2

errors.

Week 6 Assignment -Public Leadership and Diversity

Summary

The Public Leadership and Diversity assignment is due this week. Ask any questions you may

have and make sure to take your feedback from the first assignment into consideration when you

are writing this week.

Click the linked activity title to access this assignment.

Text

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Instructions

Write a

4-5

page paper in which you:

o Define what a public leader is. Cite experiences and research to support your assertions. Title

this section Public Leader.

o Based on your readings, describe and develop an overview

of

two public

leaders-one

male

and one

female-that

embody your ideal

of

a public leader and the leadership theories and

styles that they manifest. Title this section Overview

of

Public Leader.

o Reflect on the events

of

the 1990s and the tremendous social and governmental changes that

happened at that time. Discuss the roles

of

Nelson Mandela, Desmond Tutu, and

F.

W.

de

Klerk

in

facilitating change, recognizing diversity, and leading courageously. Title this section

Facilitating Change.

o Discuss gender diversity in the workplace, including the increasing numbers

of

women

in

the

workplace and leadership positions. If you've ever had a leader

of

another gender, discuss the

pros and cons

of

your experience. Title this section Diversity in the Workplace.

o Suggest one key strength

or

weakness that could influence your ability to be a public leader.

Title this section My Strength or Weakness.

o Include at least four peer-reviewed references (at least one must be no more than three

months old) from material outside the textbook. Note: Appropriate references include peer-

reviewed scholarly articles and government websites. Wikipedia, other wikis, and websites

ending in anything other than ".gov" do not qualify as appropriate resources.

This course requires the use

of

Strayer Writing Standards. For assistance and information, please

refer to the Strayer Writing Standards link

in

the left-hand menu

of

your course. Check with your

professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

o Evaluate how to effectively lead and motivate teams

in

diverse public environments.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Scoring Guide

Define what a public leader is. Cite experiences and research to support your assertions. 20 %

Unacceptable (Below

70%)

Did not define what a

public leader is and

did not cite

experiences and

research.

Needs Improvement (70-

79%)

Defined what a public

leader is, but did not

cite experiences and

research to support

your assertions.

Competent (80-89%)

Defined what a public

leader

is

by citing

experiences but did

not provide research

to support your

assertions.

Exemplary (90-100%)

Defined what a public

leader is by citing

experiences and

research to support

your assertions.

Describe and develop an overview

of

two public leaders (one male and one female) that embody your

ideal

of

a public leader and the leadership theories and styles that they manifest. 20 %

Unacceptable (Below

70%)

Did not submit an

overview

of

two public

leaders-one

male

and one

female-that

embody your ideal

of

a public leader and

the leadership

theories and styles

that they manifest.

Needs Improvement (70-

79%)

Described and

developed an

overview

of

two public

leaders-one

male

and one

female-that

embody your ideal

of

a public leader, but

did not discuss

leadership theories

and styles that they

manifest.

Competent (80-89%)

Described and

developed an

overview

of

two public

leaders-one

male

and one

female-that

embody your ideal

of

a public leader, but

only discussed

leadership theories or

leadership styles that

they manifest, not

supported by

experiences and

research.

Exemplary (90-100%)

Described and

developed an

overview

of

two public

leaders-one

male

and one

female-that

embody your ideal

of

a public leader and

the leadership

theories and styles

that they manifest,

supported by

experiences and

research.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Reflect on the events

of

the 1990s and the tremendous social and governmental changes that

happened at that time. Discuss the roles

of

Nelson Mandela, Desmond Tutu, and

F.

W.

de Klerk in

facilitating change, recognizing diversity, and leading courageously. 20 %

Unacceptable (Below

70%)

Did not reflect on the

events

of

the 1990s

and the tremendous

social and

governmental

changes that

happened at that time.

Did not discuss the

roles

of

Nelson

Mandela, Desmond

Tutu, and

F.

W.

de

Klerk

in

facilitating

change, recognizing

diversity, and leading

courageously.

Needs Improvement (70-

79%)

Reflected on the

events

of

the 1990s

and the tremendous

social and

governmental

changes that

happened at that time,

but did not discuss the

roles

of

Nelson

Mandela, Desmond

Tutu, and

F.

W.

de

Klerk

in

facilitating

change, recognizing

diversity, and leading

courageously and did

not cite research to

support your

assertions.

Competent (80-89%)

Reflected on the

events

of

the 1990s

and the tremendous

social and

governmental

changes that

happened at that time.

Discussed the roles

of

Nelson Mandela,

Desmond Tutu, and

F.

W.

de Klerk

in

facilitating change,

recognizing diversity,

and leading

courageously, but did

not cite research to

support your

assertions.

Exemplary (90-100%)

Reflected on the

events

of

the 1990s

and the tremendous

social and

governmental

changes that

happened at that time.

Discussed the roles

of

Nelson Mandela,

Desmond Tutu, and

F.

W.

de Klerk

in

facilitating change,

recognizing diversity,

and leading

courageously and

cited research to

support your

assertions.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Discuss gender diversity

in

the workplace, including the increasing numbers

of

women

in

the

workplace and leadership positions. If you ever had a leader

of

another gender, discuss the pros and

cons

of

your experience. 20 %

Unacceptable (Below

70%)

Did not discuss

gender diversity

in

the

workplace, including

the increasing

numbers

of

women in

the workplace and

leadership positions.

Did not discuss if you

have ever had a

leader

of

another

gender, including

discussing the pros

and cons

of

your

experience.

Needs Improvement (70-

79%)

Discussed gender

diversity

in

the

workplace, but did not

include the increasing

numbers

of

women in

the workplace and

leadership positions.

Discussed if you have

ever had a leader

of

another gender, but

did not include the

pros and cons

of

your

experience.

Competent (80-89%)

Discussed gender

diversity

in

the

workplace, including

the increasing

numbers

of

women

in

the workplace and

leadership positions,

but did not discuss if

you have ever had a

leader

of

another

gender, including

discussing the pros

and cons

of

your

experience.

Exemplary (90-100%)

Discussed gender

diversity

in

the

workplace, including

the increasing

numbers

of

women

in

the workplace and

leadership positions.

Discussed if you have

ever had a leader

of

another gender,

including discussing

the pros and cons

of

your experience.

Suggest one key strength or weakness that could influence your ability to be a public leader. 10 %

Unacceptable (Below

70%)

Did not suggest one

key strength or

weakness that could

influence your ability

to be a public leader.

Needs Improvement (70-

79%)

Suggested one key

strength

or

weakness

that could influence

your ability to be a

public leader, but

rationale is

inappropriate.

Competent (80-89%)

Suggested one key

strength

or

weakness

that could influence

your ability to be a

public leader, but not

supported by

experiences

or

research.

Exemplary (90-100%)

Suggested one key

strength

or

weakness

that could influence

your ability to be a

public leader,

supported by

experiences

or

research.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Provide four peer-reviewed, academic references. 5 %

Unacceptable (Below

70%)

No references

provided.

Needs Improvement (70-

79%)

Did not meet the

required number

of

references; some

or

all references are not

peer reviewed,

academic references.

Competent (80-89%)

Met the required

number

of

references;

some

or

all references

are not peer reviewed,

academic references.

Exemplary (90-100%)

Met the required

number

of

references;

all references are

peer reviewed,

academic references.

Clarity, writing mechanics, and formatting requirements. 5 %

Unacceptable (Below

70%)

Writing has spelling,

punctuation, and

grammatical errors,

fragments, comma

splices and run-ons

that distract from the

message. More than

six errors.

Needs Improvement (70-

79%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

some places.

5-6

errors present.

Competent (80-89%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

a few places; few

fragments, comma

splices, and run-ons.

3-4 errors.

Exemplary (90-100%)

Writing has very few

spelling, punctuation,

and grammatical

errors; few fragments,

comma splices, and

run-ons.

0-2

errors.

Week 8 Assignment -Leadership and Diagnosing Conflict

Summary

Click the linked activity title to access the assignment.

Text

Overview

As a leader, you will manage a diverse workforce. Workforce diversity includes differences across

multiple characteristics: age and generation, gender culture, religion, sexual orientation, and other

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

social differences. These differences create the potential for conflict, and your task as a manager is

to provide appropriate conflict resolution support so that the workforce functions effectively and

efficiently.

In

addition, it is key for the leader to identify how they contribute to creating a culture

of

belonging, which hopefully will reduce conflict for all employees by assessing their position on the

Inclusive Leader Continuum.

Instructions

In

a four to five page paper, address the following:

o Explain why conflict exists in diverse workforces, addressing the causes

of

conflict and

multiple aspects

of

diversity. Title this section Conflict

in

Diverse Workforces.

o Describe

2-3

conflicts related to different aspects

of

diversity, describing each conflict, its

causes, and its participants. Title this section Aspects

of

Diversity.

• Identify conflicts

in

the course materials or

in

resources you select. Be sure to identify

conflicts across a variety

of

aspects

of

diversity, since that is the realistic demand placed

upon managers

of

today's workforces.

o Identify a conflict resolution strategy and how it applies to each

of

the conflicts identified. Title

this section Conflict Resolution Strategy.

• For the

2-3

conflicts you describe, address each conflict and the selected conflict

resolution strategy, then move on to the next conflict, and so on.

• Also, be sure to defend the appropriateness

of

the conflict resolution strategy you select,

providing evidence for why the strategy would work.

• Cite experiences and research to support your assertions.

o Explain at least two ramifications conflict has on the workforce, supporting assertions with

evidence from your experience and research. Title this section Ramifications

of

Conflict.

• Think about potential ramifications that apply to the organization as a whole. Regarding

evidence to support your explanations, you may include examples found

in

the course

resources.

In

addition, this is a good opportunity to include evidence from your work

experiences and to look for evidence peer-reviewed journal articles found through

research

in

the Strayer Library. Keep

in

mind the Master

of

Public Administration Library

Guide for a list

of

databases focused on Public Administration and for guidance on library

research

in

general.

o Identify and evaluate your own behaviors and mind-sets towards diversity and inclusion

in

the

workplace based on the Inclusive Leadership Continuum. Title this section Inclusive

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Leadership Continuum.

• The Inclusive Leadership Continuum is explained

in

the readings from How to Be an

Inclusive Leader: Your Role

in

Creating Cultures

of

Belonging Where Everyone Can

Thrive.

o Provide four peer-reviewed, academic references.

This course requires the use

of

Strayer Writing Standards. For assistance and information, please

refer to the Strayer Writing Standards link

in

the left-hand menu

of

your course. Check with your

professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

o Evaluate strategies to resolve conflicts

in

diverse environments.

Scoring Guide

Explain reasons why conflict occurs

in

diverse workforces, addressing the causes

of

conflict and

multiple aspects

of

diversity. 20 %

Unacceptable (Below

70%)

Did not submit

reasons why conflict

occurs

in

diverse

workforces.

Needs Improvement (70-

79%)

Lists reasons for

conflict

in

diverse

workforces, but does

not explain why

conflict occurs

or

addresses only one

aspect

of

diversity.

Competent (80-89%)

Explained why conflict

occurs

in

diverse

workforces, but does

not address multiple

aspects

of

diversity.

Exemplary (90-100%)

Explained reasons

why conflict occurs

in

diverse workforces,

addressing causes

of

conflict and multiple

aspects

of

diversity.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Describe

2-3

conflicts related to different aspects

of

diversity, describing each conflict, its causes, and

its participants. 20 %

Unacceptable (Below

70%)

Did not submit

descriptions

of

conflicts related to

different aspects

of

diversity.

Needs Improvement (70-

79%)

Listed one

or

more

conflicts related to

diversity, but did not

describe the conflict,

its causes,

or

its

participants.

Competent (80-89%)

Described

2-3

conflicts related to

diversity, but focused

on the same aspect

of

diversity

or

omitted

description

of

the

conflict, its causes,

and its participants.

Exemplary (90-100%)

Described

2-3

conflicts related to

different aspects

of

diversity, describing

each conflict, its

causes, and its

participants.

1

Identify a conflict resolution strategy and explain how it applies to that conflict for each

of

the conflicts

identified. 20 %

Unacceptable (Below

70%)

Did not submit conflict

resolution strategies

for the conflicts

identified.

Needs Improvement (70-

79%)

Identified a conflict

resolution strategy for

each

of

the conflicts

described, but none

of

the identified

strategies were

appropriate

or

no

explanations were

provided.

Competent (80-89%)

Identified a conflict

resolution strategy for

each

of

the conflicts

described, but

explained

inadequately how the

strategy applied to the

conflict

in

one case.

Exemplary (90-100%)

Identified a conflict

resolution strategy

and explained how it

applies to that conflict

for each

of

the

conflicts described.

11

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Explain at least two ramifications conflict has on the workforce, supporting assertions with evidence

from your experience or research. 20 %

Unacceptable (Below

70%)

Did not submit

ramifications conflict

has on the workforce

supported by

evidence.

Needs Improvement (70-

79%)

1 Listed one

ramification conflict

has on the workforce,

but does not explain it

or

does not provide

evidence to support it.

Competent (80-89%)

Explained at least two

ramifications conflict

has on the workforce,

but the evidence

provided does not

support assertions.

Exemplary (90-100%)

Explained at least two

ramifications conflict

has on the workforce,

supporting assertions

with evidence from

your experience

or

research.

Identify and evaluate your own behaviors and mind-sets towards diversity and inclusion

in

the

workplace based on the Inclusive Leadership Continuum. 10 %

Unacceptable (Below

70%)

Did not identify and

evaluate your own

behaviors and mind-

sets towards diversity

and inclusion

in

the

workplace based on

the Inclusive

Leadership

Continuum.

Needs Improvement (70-

79%)

Identified your own

behaviors and mind-

sets towards diversity

and inclusion

in

the

workplace based on

the Inclusive

Leadership

Continuum, but does

not provide an

evaluation

of

identification.

Competent (80-89%)

Identified and

evaluated your own

behaviors and mind-

sets towards diversity

and inclusion in the

workplace based on

the Inclusive

Leadership

Continuum, but the

evidence provided

does not support

assertions.

Exemplary (90-100%)

Identified and

evaluated your own

behaviors and mind-

sets towards diversity

and inclusion

in

the

workplace based on

the Inclusive

Leadership

Continuum.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Provide four peer-reviewed, academic references. 5 %

Unacceptable (Below

70%)

No references

provided.

Needs Improvement (70-

79%)

Did not meet the

required number

of

references; some

or

all references are not

peer reviewed,

academic references.

Competent (80-89%)

Met the required

number

of

references;

some

or

all references

are not peer reviewed,

academic references.

Exemplary (90-100%)

Met the required

number

of

references;

all references are

peer reviewed,

academic references.

Clarity, writing, mechanics, and formatting requirements. 5 %

Unacceptable (Below

70%)

Writing has spelling,

punctuation, and

grammatical errors,

fragments, comma

splices and run-ons

that distract from the

message. More than

six errors.

Needs Improvement (70-

79%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

some places.

5-6

errors present.

Competent (80-89%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

a few places; few

fragments, comma

splices, and run-ons.

3-4 errors.

Exemplary (90-100%)

Writing has very few

spelling, punctuation,

and grammatical

errors; few fragments,

comma splices, and

run-ons.

0-2

errors.

Week 10 Assignment -Negotiating Conflict for Leaders

Summary

Click the linked activity title to access the assignment.

Text

Overview

To

be an effective leader, you should have excellent communication skills, which include verbal and

written communication. Often leaders are required to present content in order to inform their

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

audience on a specific topic. This assignment provides an opportunity to hone your presentation

skills as you demonstrate your mastery

of

conflict diagnosis and resolution.

Preparation

Review the case study in Chapter 3

of

The Conflict Resolution Toolbox and select a conflict analysis

model from Chapters

4-12.

Instructions

For this assignment, you will create a presentation with

10-12

content slides, plus the additional

slides indicated

in

the Strayer Writing Standards (SWS) PowerPoint/SlideShow Checklist. The

Strayer University Library provides a SWS Sample Slideshow and SWS Slideshow Template.

You

may record a voice narration

of

each slide,

or

add a written script in the Notes area

of

each slide.

The narration

or

script should provide an organized and complete presentation

of

information that

aligns to the purpose

of

the slide. Title each slide to agree with the content

of

the slide, and make

sure your slides follow the design guidelines in the Strayer Writing Standards. The presentation

should include at least four peer-reviewed references from material outside the textbook. Your

presentation should address the following:

o Define conflict and identify three causes

of

conflict.

o Apply an appropriate conflict analysis model from the case study.

• Find a conflict

in

the case study provided for this assignment.

• Select an appropriate model and explain why it is appropriate for diagnosing this conflict.

• Assess one process used to resolve conflict and explain its outcomes.

• Provide the results

of

your conflict analysis by providing the strategic direction

of

the

model.

o Summarize at least two lessons learned regarding the importance

of

leadership

in

conflict

resolution.

This course requires the use

of

Strayer Writing Standards. For assistance and information, please

refer to the Strayer Writing Standards link

in

the left-hand menu

of

your course. Check with your

professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

o Evaluate strategies to resolve conflicts

in

diverse environments.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Scoring Guide

Record a voice narration

of

each slide, or added a written script

in

the Notes area

of

each slide,

providing an organized and complete presentation

of

information that aligns to the purpose

of

the

slide. 5 %

Unacceptable (Below

70%)

Did not submit a

recorded voice

narration

or

a written

script

in

the Notes

area

of

the slide.

Needs Improvement (70-

79%)

Recorded a voice

narration

of

each

slide, or added a

written script

in

the

Notes area

of

each

slide, providing a

presentation

of

the

information that does

not align to the

purpose

of

the slide,

or with incomplete or

disorganized

information.

Competent (80-89%)

Recorded a voice

narration

of

each

slide, or added a

written script

in

the

Notes area

of

each

slide, providing a

presentation

of

information that aligns

to the purpose

of

the

slide, but with minor

flaws

in

organization

or some omissions

of

information.

L

Exemplary (90-100%)

Recorded a voice

narration

of

each

slide, or added a

written script

in

the

Notes area

of

each

slide, providing an

organized and

complete presentation

of

information that

aligns to the purpose

of

the slide.

Describe conflict and identify three causes

of

conflict. 30 %

Unacceptable (Below

70%)

Did not submit a

description

of

the

conflict and three

causes

of

the conflict.

Needs Improvement (70-

79%)

Described a conflict,

but identified the

conflict and one or

more

of

the causes

incorrectly or

incompletely.

Competent (80-89%)

Described the conflict,

but identified fewer

than three causes or

incorrectly identified

l

one or more causes.

j

Exemplary (90-100%)

Described the conflict,

identifying three

causes

of

the conflict.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Apply an appropriate conflict analysis model from the case study. 30 %

Unacceptable (Below

70%)

Did not submit an

application

of

a

conflict analysis

model from the case

study.

Needs Improvement (70-

79%)

Summarized a conflict

analysis model from

the case study, but

selected one that was

inappropriate for the

conflict

or

omitted the

results from applying

it.

Competent (80-89%)

Summarized an

appropriate conflict

analysis model from

the case study, but

omitted an

explanation

of

why it's

appropriate

or

the

results from applying

it.

Exemplary (90-100%)

Applied an

appropriate conflict

analysis model from

the case study,

explaining why it's

appropriate and the

results from applying

it.

Summarize at least two lessons regarding the importance

of

leadership

in

conflict resolution, with

appropriate explanation. 10 %

Unacceptable (Below

70%)

Did not summarize at

least two lessons

learned regarding the

importance

of

leadership in conflict

resolution.

Needs Improvement (70-

79%)

Summarized only one

lesson learned

regarding the

importance

of

leadership

in

conflict

resolution with

or

without appropriate

explanation.

Competent (80-89%)

Summarized at least

two lessons learned

regarding the

importance

of

leadership

in

conflict

resolution without

providing explanation.

ll

Exemplary (90-100%)

Summarized at least

two lessons learned

regarding the

importance

of

leadership in conflict

resolution with

appropriate

explanation.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

Include at least four peer-reviewed references, no more than one year old, from sources outside

of

the

textbook. 10 %

Unacceptable (Below

70%)

No references

provided.

Needs Improvement (70-

79%)

Did not meet the

required number

of

references; some

or

all references are

older than one year,

not peer reviewed, or

academic references.

Competent (80-89%)

Met the required

number

of

references;

some

or

all references

are older than one

year, not peer

reviewed, academic

references.

Exemplary (90-100%)

Met the required

number and age

of

references; all

references are peer

reviewed, academic

references.

Create a title slide, a references section

in

proper format, and properly formatted in-text citations. 10 %

Unacceptable (Below

70%)

Did not submit a title

slide, references,

or

in-text citations.

Needs Improvement (70-

79%)

Created a title slide,

but the references

section

or

the in-text

citations are missing.

Competent (80-89%)

Created a title slide,

but the references

section

or

the in-text

citations are not

properly formatted.

Exemplary (90-100%)

Created a title slide, a

properly formatted

references section,

and properly

formatted in-text

citations.

Writing mechanics and grammar. 5 %

Unacceptable (Below

70%)

Writing has spelling,

punctuation, and

grammatical errors,

fragments, comma

splices and run-ons

that distract from the

message. More than

six errors.

Needs Improvement (70-

79%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

some places.

5-6

errors present.

l

Competent (80-89%)

Writing has spelling,

punctuation, and

grammatical errors

that are distracting

in

a few places; few

fragments, comma

splices, and run-ons.

3-4 errors.

Exemplary (90-100%)

Writing has very few

spelling, punctuation,

and grammatical

errors; few fragments,

comma splices, and

run-ons.

0-2

errors.

information and may not be copied, further distributed,

or

otherwise disclosed in whole

or

in part, without the expressed written

permission

of

Strayer University.

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